Data Controller
The entity responsible for processing your personal data is:
Via S.S. Giacomo e Filippo 112/1
17015 Celle Ligure (SV) — Italy
VAT / P.IVA: IT 01793050095
C.F.: KHRVYM83L08Z138K
📧 bengalbest.it@gmail.com
📞 +39 347 06 17713
We are not required to appoint a Data Protection Officer (DPO) under Art. 37 GDPR, given our nature as a small sole-trader business. For any privacy matter, please use the contact details above.
Data We Collect
2.1 Data you provide voluntarily
When you contact us via email, WhatsApp, Telegram, or phone, we may collect:
- First and last name
- Email address and/or phone number / messaging handle
- Content of your message and any attachments
We do not operate accounts, logins, shopping carts, or payment systems on this website.
2.2 Data collected automatically
Our infrastructure and analytics tools automatically collect:
- IP address (anonymised before storage)
- Browser type and version, operating system
- Referring URL, pages visited, time spent
- Date and time of visit, device type
- Geographic location at country/region level only
2.3 Cookies
We use cookies as described in Section 7 — Cookie Policy.
Purposes & Legal Basis
| Purpose | Data involved | Legal basis (GDPR Art. 6) |
|---|---|---|
| Responding to enquiries | Name, contact details, message | Art. 6(1)(b) pre-contractual / Art. 6(1)(f) legitimate interest |
| Website analytics | Anonymised usage data, cookies | Art. 6(1)(a) — consent (cookie banner) |
| Technical site operation | Session data, server logs | Art. 6(1)(f) — legitimate interest |
| Legal compliance | Any relevant data | Art. 6(1)(c) — legal obligation |
We do not use data for automated profiling, targeted advertising, or marketing. We do not sell personal data.
Data Retention
- Contact enquiries: Up to 2 years from last contact.
- Contractual/sale documents: 10 years (Italian civil and tax law).
- Google Analytics data: 14 months (configured in GA4 settings).
- Server logs (Tilda hosting): Automatically deleted after 30 days.
- Cookie consent record: 12 months, then renewed at next visit.
After the applicable retention period, data is securely deleted or permanently anonymised.
Third Parties & International Transfers
5.1 Data processors
| Provider | Service | Data | Location |
|---|---|---|---|
| Tilda Publishing Ltd. | Hosting & CMS | IP, logs, form data (briefly cached) | EU — Amsterdam |
| Google LLC (Analytics) | Analytics | Anonymised IP, usage behaviour | USA (SCCs + DPF) |
| Google LLC (Fonts) | Typography | IP (log level only) | USA (SCCs) |
| WhatsApp / Meta | Direct messaging | Data you send via chat | USA (SCCs) |
| Telegram Messenger | Direct messaging | Data you send via chat | EU/UAE (varies) |
5.2 International transfers
Transfers outside the EEA (mainly Google/USA) are covered by Standard Contractual Clauses (SCCs) and Google's participation in the EU–US Data Privacy Framework. Swiss residents: equivalent safeguards apply under the nFADP.
5.3 No sale of data
We never sell, rent, or trade personal data. This applies globally, including under CCPA/CPRA (California), VCDPA (Virginia), and equivalent US state laws.
Your Rights
To exercise any right, write to bengalbest.it@gmail.com. We respond within 30 days.
Request a copy of your data. GDPR Art.15 / CCPA / nFADP Art.25
Correct inaccurate or incomplete data. GDPR Art.16 / nFADP
Request deletion where no legal obligation applies. GDPR Art.17 / CCPA
Limit how we use your data. GDPR Art.18
Receive your data in machine-readable format. GDPR Art.20
Object to processing based on legitimate interest. GDPR Art.21
Withdraw cookie consent at any time. GDPR Art.7
Right to opt out of data sale. We do not sell data. CCPA/CPRA
Supervisory Authority
Piazza Venezia 11, 00187 Roma — Italy
garanteprivacy.it
Swiss residents may contact the FDPIC at edoeb.admin.ch.
Cookie Policy
What are cookies?
Cookies are small text files stored on your device by websites you visit. They ensure core functionality, remember your preferences, and — when you consent — provide anonymous usage statistics to help us improve the site.
7.1 Cookies in use
| Name | Provider | Type | Purpose | Duration |
|---|---|---|---|---|
| tilda_session | Tilda | Essential | Maintains your browsing session | Session |
| bb_cookie_prefs | Bengal Best | Essential | Stores your cookie consent choice | 12 months |
| _ga | Google Analytics | Analytics | Distinguishes unique users (anonymised) | 2 years |
| _ga_XXXXXXXX | Google Analytics | Analytics | Persists session state across pages | 2 years |
| _gid | Google Analytics | Analytics | Distinguishes unique users (daily) | 24 hours |
No advertising, profiling, or social media tracking cookies are used.
7.2 Google Analytics & IP anonymisation
We use GA4 with IP anonymisation enabled — your IP is truncated before storage. Google acts as a data processor under a signed Data Processing Agreement. To opt out globally: Google Analytics Opt-out Add-on.
7.3 Manage your preferences
You can change your cookie choices at any time:
7.4 Browser controls
Children's Privacy
This website is not directed at children under 16 (or 13 under US COPPA). We do not knowingly collect data from minors. If you believe a child has submitted data without parental consent, contact us at bengalbest.it@gmail.com and we will delete it immediately.
Security
- HTTPS/TLS encryption across all pages
- GDPR-compliant EU hosting (Tilda, Amsterdam)
- Access to contact data limited to authorised personnel only
- Regular review of security configurations
If you discover a security issue, please notify us immediately at bengalbest.it@gmail.com.
Changes to This Policy
We may update this policy to reflect changes in our practices or legal requirements. Material changes will be marked by an updated "Last updated" date at the top of this page. We encourage periodic review.
Contact & Complaints
Via S.S. Giacomo e Filippo 112/1, 17015 Celle Ligure (SV) — Italy
📧 bengalbest.it@gmail.com
📞 +39 347 06 17713
💬 WhatsApp & Telegram: +39 347 06 17713
We aim to respond within 30 days. Unresolved complaints may be escalated to the Garante per la protezione dei dati personali at garanteprivacy.it.